The Challenge: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. However, complexity, frequent updates, and no clear support often result in a "productivity gap":

• Employee Struggles: Staff find it difficult to navigate new SAP interfaces or complete advanced transactions, leading to confusion and increased dependence on help desks.


• Process Deviation: Users avoid standard SAP processes, which results in data inconsistency, policy breaches, and wasted time.


• Training Attrition: Manual-based instruction is easily lost, leaving staff unsupported when they are working.

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• Low ROI: The potential of the SAP system is not realised, as most users access only a small part of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.